Privacy Policy
This page is used to inform web site visitors regarding our policies with the collection, use, and disclosure of Personal Information on the Mason website.
Effective Date: February 2, 2026
This Privacy Policy describes how Mason Technology Corporation (“Mason,” “we,” “our,” or “us”) collects, uses, and shares information in connection with your use of our website at usemason.ai, our platform, and any related services (collectively, the “Services”). By using our Services, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
Information You Provide to Us
When you use our Services, you may provide us with the following types of information:
Account Information: Name, email address, company name, job title, and other details you provide when creating an account or contacting us.
User Content: Data, files, documents, and other content you upload to or create within the Services, including project data, property details, and financial models.
Communications: Information you provide when you contact us for support, submit feedback, or otherwise communicate with us.
Payment Information: Billing details processed through our third-party payment processor. We do not store full payment card numbers on our servers.
Information We Collect Automatically
When you access our Services, we may automatically collect:
Usage Data: Information about how you interact with the Services, including features used, pages visited, queries made, and timestamps.
Device Information: Browser type, operating system, IP address, and device identifiers.
Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to operate and improve the Services. See Section 6 for more details.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve the Services
Process transactions and send related information
Respond to your requests, comments, and questions
Send you technical notices, updates, and administrative messages
Monitor and analyze trends, usage, and activities in connection with the Services
Detect, investigate, and prevent security incidents and fraudulent or illegal activity
Comply with legal obligations
AI Model Training: We do not use your proprietary data or User Content to train general-purpose AI models. Your data is used only to provide the Services to you.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us.
AI Model Providers: We use third-party AI models to power features of the Services. Data sent to these providers is governed by our agreements with them and is not used to train their general models.
Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government request.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information for other purposes with your express consent.
4. Data Security
We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you with the Services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will delete or anonymize it in accordance with our data retention policies.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of the Services. These include:
Essential Cookies: Required for the operation of the Services, such as session management and authentication.
Analytics Cookies: Help us understand how visitors interact with the Services so we can improve them.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Services.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Portability: Request a copy of your data in a structured, machine-readable format.
Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at support@usemason.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. International Data Transfers
Mason is based in the United States. If you are accessing the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We take steps to ensure that your data receives an adequate level of protection wherever it is processed.
9. Children’s Privacy
The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Mason Technology Corporation
Email: support@usemason.ai